Ongoing Uconnect 5 issues, and now this ...

[RetiredFirefighter]

To catch everyone up ...

• orig screen/radio replaced when SRT Pages permanently disappeared after a software update (FIXED)
• one of the vent trim pieces was broken off after the new screen was installed, so I just glued it back on (FIXED?)
• Voice Recognition (VR) just crashed, when pressing the VR or Phone steering wheel buttons I just hear static (BROKEN)
• now the NAV screen is stuck in "night mode", making it useless in daylight hours, and the dead VR killed the turn-by-turn prompts (BROKEN)

This has got to be one of the most erratic infotainment systems I've ever dealt with.
I did a factory reset on the unit, nothing changed.

Anyone else having this much fun? Or am I the only lucky winner of Dodge's electronic gremlins?

 

[16GoManGoHC2]

What model year screen is this in what model year car?? Did you replace it for an upgrade or did your original fail?

 

[Bobo]

You know its bad when every channel reports on how bad CDRJ infotainment systems are!

 

[SilverBillet]

That’s just unlucky! All mine have been trouble free in 4 vehicles since 2013. 2013 Charger Daytona, 2016 Charger HC, 2018 JGC and 2021 JzGC. Crossing my fingers that it stays that way.

 

[RetiredFirefighter]

What model year screen is this in what model year car?? Did you replace it for an upgrade or did your original fail?

I bought a used 2022 DSRT last year that has the Uconnect 5 Nav 10.1 Inch Display.

• The original radio received a routine software update and Performance Pages disappeared forever
• Dealer tried to reformat the radio, but it wouldn't take so they ordered a new one
• New radio was installed and Performance Pages returned (but they broke a vent trim piece in the process)
• Now the Voice Recognition (VR) doesn't work (no "beep" signaling the radio is ready for a voice command)
• The NAV maps have suddenly got stuck on Night Mode (which makes them unreadable in the daytime)
• Because VR doesn't work, NAV won't let me call out a destination while I'm driving (I have to stop the vehicle and type it in manually)
• It's not a mic issue, because when I tried using Apple Car Play (don't really care for it) I see the screen is showing what I'm saying

Seriously, I've about had it with Uconnect 5.

That’s just unlucky! All mine have been trouble free in 4 vehicles since 2013. 2013 Charger Daytona, 2016 Charger HC, 2018 JGC and 2021 JzGC. Crossing my fingers that it stays that way.

So I won the electronics gremlin lottery! Whoot! Whoot!

 

[EricG]

How did you do the factory reset?

 

[BULL]

While I don't use VR or the built in Nav, all 3 of mine are fine, maybe I have problems I don't know about?

 

[DGatzby]

Got a ‘18 GC. They had to replace the unit due to the screen delam- common no problem. Always works fine.

‘19 REWB - not a problem. Ordered without NAV and have never agreed to add any app or program, never seen it update shit.

‘23 Durango. Works like a charm. Love its system a lot.

 

[MikeD1]

It's crap software and you're not alone !

They broke 2 of the gauges on the Perf. Pages in '15 - '17 Hellcats and never corrected the error, not to mention how agonizingly slow those systems are.
FCA, Dodge & Uconnect basically flipped us all the finger & refused to fix the software (even tho a 10 yr old could have 'fixed' the tiny code error) despite tons of on-line complaints, calls to all 3, Star Cases etc.

My '18 DD R/T (this was actually across all models) came with a defective GPS that at times had me driving in the middle of a lake (and the weather system popping up lake wind/wave warnings !!). Took me 6 weeks to get them to cancel the free trial & make it go away, was over 6 months for them to correct the issue & roll it out to all '18 owners.

Then the screen de-laminated & had to be replaced.

Didn't have my '23 DDSRT for long, but there were minor (but annoying) glitches right out of the gate - like it starting on a random screen, sometimes home, or the last screen I used or blank or a menu. Other issues and random errors were creeping in, but I was deep into the buy-back & never bothered to mention it to the stealership.